Refunds & Returns
If you are not 100% satisfied with the purchase, you can return it to ArtSnacks with a receipt for a full refund within 30 days of the purchase date. Email firstname.lastname@example.org with your order number and we will help you out.
Several types of goods are exempt from being returned. Non-returnable items include:
Downloadable software products
To return your product, email us email@example.com with your order number so we may determine if you are eligible for a return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If we determine the product is eligible for a return, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee we will receive your returned item.
For any other questions email us: firstname.lastname@example.org